CIOs tackle the AI change management challenge
From literacy campaigns to empowering influencers, CIOs are upping their change management game to promote adoption and drive business value with generative AI.Every Monday at 7 a.m., a cohort of Principal employees jump on a Teams call for a quick study group. Typically chaired by the chief digital and artificial intelligence officer (CDAIO) or someone else on the team, the 300-plus and growing learning community digs into the technology, cultural, and organizational impacts of generative AI. There are deep dives into the implications of new gen AI models, discussions of compliance and ethical risks, and knowledge sharing around emerging use cases and technical best practices.
The study group, which took root when ChatGPT was introduced in November 2022, is now a formalized effort intent on exposing all Principal employees — not just a select few —...