Tag Archives: define
Guests define what luxury means today
Technology tamfitronics In this week’s episode of the Hotel Moment podcast, Shannon Knapp, President and CEO of The Leading Hotels of the World, joins Karen Stephens, Revinate CMO, to offer a comprehensive perspective on what goes into creating a luxury experience and why that experience means nothing without the right technology and staff that knows how to use it. Shannon also provides historical context around how hoteliers have approached luxury in the past, and why guests have assumed leadership in luxury experiences today.Tune in and get motivated to narrow your hotel’s focus on the guest experience, listen to guests’ definition of luxury, and choose the right technology to personalize those luxury experiences.Meet your hostAs Chief Marketing Officer at Revinate, Karen Stephens is focused on driving long-term growth by building Revinate’s brand equity, product marketing, and...
Inside the rift that could define the future of Pennsylvania politics
Politics tamfitronics John Fetterman was angry.The Democratic senator from Pennsylvania was readying to speak at a disaster response press conference in Bucks County on July 16, 2023, just hours after flooding in Upper Makefield that ultimately killed seven people. Local officials spoke for a few minutes to offer an initial update for the assembled press. Then, Gov. Josh Shapiro provided information on what his administration was doing to respond to the emergency.After a few minutes, Shapiro tossed the microphone back to the local responders — not Fetterman. Moments later, the event wrapped without Fetterman ever speaking.Already deeply skeptical of Shapiro, Fetterman swore off appearing at events alongside the governor going forward, as three sources familiar with the incident told NBC News.Fetterman went “through four or five rounds of prep on the run of show for...
