Tag Archives: agentic

Business Business Organisations are starting to look at where artificial intelligence fits into business workflows ByCliff Saran,Managing Editor Published: 15 Oct 2025 12:45While artificial intelligence (AI) was certainly the top topic of discussion during Forrester’s Technology & Innovation Summit, the conversation appears to have moved on. In preparation for the era of agentic AI, organisations are starting to consider where employees fit; where to use contractors and external service providers; and what tasks should be AI-enabled internally. In a blog post to tie in with the event, Forrester research director Mark Moccia wrote about how a third of CIOs will adopt “gig worker protocols”, where IT teams comprise AI agents, gig workers and employees with multiple jobs. In his keynote presentation at the Technology & Innovation Summit, Manuel Geitz, Forrester principal analyst, discussed how business and...