AI and Personalisation to Lead the Way in 2025 for UK Organisations: Insights from the Customer Experience Live Show UK 2024
10 Oct
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AI and Personalisation to Lead the Way in 2025 for UK Organisations: Insights from the Customer Experience Live Show UK 2024

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Top Stories Tamfitronics LONDON, Oct 10, 2024 - (ACN Newswire) - In the face of rapid digital transformation across the UK and Ireland, businesses are increasingly turning to AI and personalisation technologies to enhance customer engagement in 2025, according to the newly released ‘Customer Experience Live UK Intelligence Report 2024'.  The report, unveiled at the co-located Customer Experience Live Show UK and Digital Experience Show UK  2024, reveals that 62% of companies are investing in AI, while 52% are focusing on personalising service delivery to meet rising customer expectations.The report outlines how businesses are focusing on improving customer journey mapping (53%) and re-evaluating voice-of-customer initiatives (49%), underscoring that organisations are intensifying efforts to better understand and anticipate customer needs. The rising use of AI is set to transform the way businesses deliver real-time, tailored customer...
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Empowering Cyber Resilience: A Holistic Approach to Securing the Future of Organizations
10 Oct
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Empowering Cyber Resilience: A Holistic Approach to Securing the Future of Organizations

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Top Stories Tamfitronics SINGAPORE, Oct 10, 2024 - (ACN Newswire) - Customized Training Solutions Pte. Ltd. (CTS) is hosting a virtual summit, “Empowering Cyber Resilience,” aimed at addressing the growing cyber threats facing today's interconnected world. This two-half day event will bring together top industry leaders, government officials, and cybersecurity experts to provide actionable strategies for organizations to enhance their cyber resilience, focusing on People, Process, and Technology.As cyber threats escalate, resilience is now essential to protect data, maintain business continuity, and recover quickly after cyber incidents. This summit emphasizes a holistic approach—combining human factors, organizational processes, and the latest technologies.Key Focus: People, Process, and TechnologyPeople: Cyber awareness and creating a "human firewall" are critical. Speakers will emphasize security-first cultures and employee training, ensuring staff become the first line of defense against attacks. Jocel de...
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Man City take ´step forward´ with Women´s Champions League win over Barcelona
10 Oct
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Man City take ´step forward´ with Women´s Champions League win over Barcelona

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Top Stories Tamfitronics Manchester City took a “step forward” in their European “journey” by beating Women’s Champions League holders Barcelona 2-0, so says Gareth Taylor.City ran out winners on Wednesday thanks to goals from Champions League debutant Naomi Layzell and Khadija Shaw at Joie Stadium.Aitana Bonmati and Claudia Pina were among those to go close for Barca, but City held firm for a memorable win.“It’s right up there, definitely,” said Taylor of the performance from his side, who have won two of their opening three Women’s Super League matches, too.“The performance in the first half especially was top. We knew at some point we would have to weather the storm and...
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